Customer Engagement in the New Era of InsurTech

Over the past few years, customer engagement in insurance has changed. Insurtech giants are changing the way we interact with our customers and setting new trends for communication and even branding. How do they do this? What new opportunities does the digital age bring to direct and indirect insurers? Join us on May 25 from 5 to 6 PM CEST to learn from the best, the secret of retaining your policyholders by creating a superb customer journey.

25/5/2021 17:00 CET

Rethink your Customer Engagement strategy

Sessions

Speakers

Hosted by: Karen Geva

Insurtech and Fintech Innovation Leader

Karen is a Fintech and Insurtech expert who led many AI-based products to success. Karen is passionate about innovating the banking and insurance sectors while using data to improve customer experience and create new financial products. She was previously head of technological innovation & IT strategy for Bank Leumi, was VP product of Atidot, and a consultant to startups looking to revolutionize the financial landscape. Karen is currently Director of Product for Smartech.

Luca Russignan

Market Intelligence Insurance Director at Capgemini

Luca Russignan is a global insurance professional with over 10 years of experience shaping insurance business strategy, working closely with C-suite executive and senior business leaders across the UK, the US, Italy, and APAC. He is passionate about driving innovation in insurance by exploring and assessing the implications of emerging macro and technology trends across the insurance industry.

Lior Geller Eisenberg

Head of Product and Customer Success at Voom Insurance

Lior has been working in the hi-tech industry in Tel Aviv for over 12 years, leading consumer products at Minutemedia, Conduit, etc. focused on the American and European markets. In the last 2 years, she is managing the Product and Customer Success departments at Voom - an innovative startup in the InsurTech industry creating the world’s first on-demand, usage-based insurance platform for Unique Mobility products.

Gil Sadis

VP Product at Lemonade

I'm a product and marketing guy. Been working in some of Israel’s leading startups. Currently, VP Product at Lemonade, insurance powered by tech and driven by social good. One of my biggest passions is to help startups. I love advising and investing in startups and helping them get to product-market fit. I'm a mentor at the Sigmalab Accelerator (powered by Yahoo) and the AWS Expert Network.

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